This Shipping Policy outlines how orders placed on Office Mart are processed and delivered.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays are processed on the next working day.
- Order confirmation is sent via email or SMS once the order is successfully placed.
Delivery Coverage
- Currently, we deliver within Chandigarh around 50Km.
- Delivery is handled through reliable third-party courier and logistics partners.
Estimated Delivery Time
- Standard delivery timelines range between 3 to 7 business days, depending on:
- Customer location
- Product availability
- Courier serviceability
Delivery timelines are indicative and may vary due to unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on product weight, size, and delivery location.
- Any applicable free-shipping offers will be clearly displayed on the website.
Order Tracking
- Once shipped, customers will receive tracking details via email or SMS.
- Customers can track their orders using the courier partner’s tracking system.
Delays & Exceptions
Wise369 Private Limited shall not be held responsible for delays caused by:
- Incorrect or incomplete delivery address
- Natural calamities, strikes, or government restrictions
- Courier partner operational delays
- Company Information
Legal Entity Name: Wise369 Private Limited
Brand / Trade Name: Office Mart
Wise369 Private Limited
(Operating as Office Mart)
📧 Email: support@wise369.com
📞 Customer Support: +91-8699901007
🕘 Working Hours: Monday to Saturday | 10:00 AM – 6:00 PM